Payment Policy

1. Payment Schedule

• Booking advance: A non-refundable advance (typically 25–50% of the package cost, depending on the destination and season) is required to confirm the booking.
• Balance payment: The remaining amount must be paid before the date specified in your confirmation — usually 15–30 days prior to departure for international tours and 7–15 days for domestic tours.
• Late bookings: Bookings made close to the departure date may require 100% payment at the time of confirmation.

2. Payment Methods

We accept bank transfer (NEFT/IMPS/RTGS), UPI, and card payments via secure payment links. Cash payments, if any, must be made at our registered office against a proper receipt. Please always insist on a receipt or written acknowledgement for every payment.

3. Payment in Whose Name

All payments must be made only to the official Virmaa Holidays bank account or UPI ID communicated in writing. We are not responsible for payments made to any other account.

4. Refunds

• Refunds, where applicable, are processed after deducting cancellation charges of hotels, airlines and other suppliers, plus our service charges.
• Refunds are made to the original payment source within 15–30 working days of the cancellation being confirmed.
• Airline, visa and insurance fees are generally non-refundable.

5. Failed or Disputed Transactions

For any failed transaction where the amount has been debited, please share the transaction reference with us; amounts not received by us are typically auto-reversed by the bank within 7 working days.

Questions? Write to info@virmaaholidays.com.